Cookie Policy
Purpose and Scope
This Cookies Policy explains in detail how ProCareTech LLC (“ProCareTech,” “we,” “us,” or “our”) uses cookies and comparable technologies on the website procaretech.net and on any booking portals, client dashboards, or microsites that link to this page. It describes what cookies, scripts, and web beacons are; explains why we employ them; clarifies how long they persist; identifies when trusted third parties may set them through our pages; and sets out the options you can exercise to accept, refuse, or delete them. By continuing to browse after the cookie banner is displayed, you confirm that you have read and understood this Policy and consent to the practices it describes.
Definitions of Technologies
A cookie is a small text file containing a unique identifier that a website stores on your computer, smartphone, or tablet when you visit. Each time you return, the cookie is retrieved so the site recognises your device and remembers settings such as your preferred language or the items you entered into a scheduling form. A script is a snippet of code—usually JavaScript—executed either on our server or in your browser to make pages interactive; for example, a script loads a real‑time status widget that shows whether our help desk is online . A web beacon, also called a pixel tag, is a tiny transparent image or block of code that lets us measure whether you opened a page or email; the beacon records information such as the time of the visit, the browser type, and the IP address . In this Policy, the term “cookies” refers collectively to these and similar technologies unless a distinction is necessary.
Why We Use Cookies
ProCareTech employs cookies for four principal purposes. The first is functionality: cookies authenticate users, preserve sessions in our client portal, and remember choices such as whether you have dismissed a pop‑up alert about scheduled maintenance. Without a session cookie the portal would forget your identity each time you navigated to a new page, forcing continual re‑entry of credentials. The second purpose is security: a security cookie can flag an unusually high number of failed login attempts from a single device and prompt our systems to require multi-factor authentication, thereby reducing the risk of brute‑force attacks. The third purpose is analytics: by observing aggregated metrics—such as which knowledgeable articles attract the most clicks or where visitors abandon a form—we can pinpoint slow‑loading pages and improve navigation. The fourth purpose is advertising measurement: when someone clicks a ProCareTech advertisement on LinkedIn and later requests a free cybersecurity assessment, an advertising cookie records that the campaign succeeded, helping us allocate marketing budgets responsibly.
Categories and Lifespans of Cookies
Cookies on procaretech.net fall into three broad categories that align with industry standards and carrier expectations. Essential cookies deploy the moment you arrive because the site cannot operate without them; an example is the session identifier that keeps you logged in during a single visit. When you close your browser this session cookie expires automatically. Analytics cookies remain dormant until you actively press “Accept All” on the banner; once enabled an analytics cookie distinguishes new visitors from returning visitors and normally expires after twenty‑four months, unless you remove it earlier in your browser settings. Advertising cookies also require your consent and originate from carefully vetted partners; most advertising cookies expire in about ninety days, though exact durations vary by vendor and are displayed next to each cookie in the Manage Cookies panel accessible from the footer.
Third‑Party Involvement
Although ProCareTech sets many cookies directly, we sometimes authorise specialised partners to place cookies through our site to fulfil specific tasks. Analytics providers such as Google Analytics measure traffic patterns; advertising partners such as LinkedIn record the success of sponsored posts; cybersecurity vendors inject brief monitoring scripts that help detect suspicious activity. These partners receive only the information strictly necessary to perform the agreed service and are contractually forbidden to use it for other purposes. You can view and deactivate any third‑party cookie at any time via the Manage Cookies page.
Independence from SMS Consent
Cookies govern web functionality and analytics; they do not influence whether you receive text messages from ProCareTech. Accepting or refusing cookies has no effect on your SMS consent status, which is managed exclusively under the SMS Terms in our Privacy Policy. Likewise, opting out of SMS messages by replying STOP does not delete cookies already present on your device.
How You Can Control Cookies
When you first land on procaretech.net a banner appears at the bottom of the screen. Essential cookies load automatically because the website cannot function securely without them. The banner offers two options. Selecting “Accept All” consents to every analytics and advertising cookie described in the Manage Cookies panel. Selecting “Manage Cookies” opens a full explanatory page where you can activate or deactivate non‑essential cookies both now and in the future. In addition to using our on‑site controls, you may adjust your browser settings to inspect, block, or delete cookies. Most browsers provide detailed instructions in their help menus. Be aware that blocking all cookies may cause certain features to malfunction, such as single‑sign‑on, embedded multimedia, or live‑chat widgets. If you prefer to opt out of interest‑based advertising cookies across many companies simultaneously, you can visit the self‑regulatory portal at optout.aboutads.info and follow the steps provided there.
Data Security and Retention
Cookie identifiers do not include your name, email address, or telephone number and are stored on servers that employ Transport Layer Security for data in transit and Advanced Encryption Standard 256‑bit encryption for data at rest. System logs that record cookie‑related events are retained for twelve months to facilitate performance optimisation and to aid forensic investigations in the event of a security incident. After twelve months these logs are either securely deleted or anonymised so they can no longer be linked to a specific device.
Updates to this Policy
We may revise this Cookies Policy from time to time to reflect legal changes, shifts in industry standards, or new technologies incorporated into our website. The revision date at the top of the document shows when the latest changes take effect. If an update materially alters your rights or obligations we will display a banner or pop‑up that links directly to the new Policy. Continued use of the site after we publish such changes signifies acceptance of the revised terms.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ProCareTech LLC
250 E 5th St, Cincinnati, OH 45202
(888) 338-3406
Questions about this Cookies Policy or about ProCareTech’s data practices may be directed to
, by telephone at 800 ‑ 555 ‑ 0000, or in writing to ProCareTech LLC, 123 Tech Way, Columbus, Ohio 43004.
